People should not use Covenant Eyes in the parole officer-and-parolee context.
We intend willing people to use Covenant Eyes to foster healthy conversations about their device activity. We specifically built our software and systems for people who wish to quit viewing online pornography.
Violation of Use
Covenant Eyes does not permit or endorse our software for forced surveillance. It is a clear violation of our End User License Agreement to use the Covenant Eyes software for premeditated legal purposes.
It is, in fact, Covenant Eyes’ view that our product should be deemed technically deficient for legal evidentiary purposes. Our stance is supported by various legal publications which underscore the doubtful constitutionality of this misuse (e.g., article by Dhruv Mehrotra. “An Anti-Porn App Put Him in Jail and His Family Under Surveillance.” Wired Magazine, June 12, 2023)
Use & Support Limitations
The Covenant Eyes software was not designed to function as a legal record of digital activity. Therefore, there are limits to its use and support:
- The Member Care department can not view or interpret reports or activity. If an ally or member needs assistance interpreting activity, they must contact the Covenant Eyes Report Team. The ensuing email exchange can take 2-5 business days.
- Everyone MUST carefully reach conclusions about mobile online behavior. Some iPhones and iPads can report “background activity” when apps automatically refresh or update and the user isn't aware of it. In other words, iOS devices can connect, access, and generate mature websites without the user’s knowledge.