Service Interruption means Covenant Eyes can't monitor a Mac® computer because we can't access Screen Recording.
We notate Service Interruptions in the Activity Feed, and they trigger a Check-in is ready with highlighted activity Activity Summary.
- Service Interruptions only apply to Covenant Eyes on a Mac®.
- Service Interruption means Covenant Eyes can’t monitor a Mac® computer because we cannot access “Screen Recording.”
- A Service Interruption may occur because the macOS® updated or the member disabled “Screen Recording” for Covenant Eyes.
- Read How do I fix the M062 error on a Mac®? for instructions enabling Screen Recording for Covenant Eyes.