We will label a device as "inactive" when we have not received activity from it for seven days.
We notate inactive devices in the Activity Summary's Device Status section, and inactive devices trigger a Take a peek at activity; there may or may not be something to talk about Activity Summary.
- Inactive devices will remain in the Victory app's Device Status section for 14 days and then drop off.
- A device may be "Inactive" for a simple reason (e.g., the member was on vacation, uninstalled Covenant Eyes and didn't reinstall it, or the wrong username is signed in).
- We recommend that the ally check in with the member about any inactive devices.