What is Device Inactive?

Sydney W.
Sydney W.
  • Updated

We will label a device as "inactive" when we have not received activity from it for seven days.

Inactive Device

An Inactive Device triggers a Potentially Concerning Event in the Activity Summary, and we notate them in the Activity Feed.


  • Inactive devices will remain in the Victory app’s Device Activity Overview for 14 days and then drop off.

  • A device may be “Inactive” for a simple reason (e.g., the member was on vacation or uninstalled Covenant Eyes and didn’t reinstall it).

  • We recommend that the ally checks-in with the member about any inactive devices.


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