What is Device Activity Monitoring?

Sydney W.
Sydney W.
  • Updated

The Device Activity Monitoring section contains all the member's devices from the last 14 days. 

Device Activity Monitorig section in Summary.png

Device Name


  • The manufacturer typically sets the device’s name (e.g., “iPhone 12”).
  • The device’s operating system will appear after the device’s name [e.g., “iPhone 12 (iOS)].

Order of Listing


  • We list devices on the report based on their screen size:  Mobile > Tablet > Desktop.
  • If there are multiple devices per category, we’ll sort them alphabetically based on their device name.

Screenshot Counter


  • The screenshot counter for each device shows the number of screenshots taken and analyzed by our AI since the last time you visited this person's summary page. 

  • A "yellow dot & 0 Screenshots taken & analyzed" means that Covenant Eyes hasn't taken or analyzed any new screenshots from that device since you last viewed the Activity Summary.

Activity Labels


A device may have multiple labels. There are four different labels:

  • Installed: If the member installs Covenant Eyes on a device, you’ll see an “Installed” label. Be cautious if you see multiple “Installed” labels. Talk to the member and ask if they’re struggling, experiencing technical issues, or have a new device.

  • Uninstalled: If the member uninstalls Covenant Eyes from an Android™ device, Mac® computer, or Windows computer, we’ll add an “Uninstalled” label to that device.

  • Last Detected: If our database hasn't received a signal from the Covenant Eyes software on the device, we'll label the day we "Last Detected" the device (e.g., <1 day ago).
     
  • Inactive: If the last time we detected a device was more than seven (7) days ago, we’ll label it “Inactive," and it'll trigger a "Check-in is ready with highlighted activity" Activity Summary. The “Inactive” label may be due to something simple (e.g., the member was on vacation) or a sign that Covenant Eyes isn't working on the device.

iPhone®/iPad®


iPhones and iPads have some unique scenarios:

  1. Multiple iPhones or iPads: An iPhone® or iPad® may appear more than once on a report because Covenant Eyes cannot consistently retrieve the device’s unique ID. A unique device ID is the equivalent of a human fingerprint – every device has a unique ID. However, Covenant Eyes cannot always retrieve the device ID. For example, when an iPhone upgrades its operating system (iOS), we have trouble recognizing and matching the device ID to the device.

  2. No “Uninstalled” Label: Due to the uniqueness of iPhone® and iPad®, we cannot report if the member uninstalls Covenant Eyes. For this reason, we encourage all allies to be attentive to multiple “Installed” labels (because multiple installs can indicate prior uninstalls) and use Screen Time to disable the ability to delete apps.

  3. Multiple “Installed” Labels: Multiple “Installed” entries on a single report could indicate multiple uninstalls. The member and ally should talk about it.

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