How do I fix the "Cellular Data is Turned Off for Covenant Eyes" error message in the Covenant Eyes iPhone® app?

Sydney W.
Sydney W.
  • Updated

Turn on Cellular Data for Covenant Eyes in the iPhone® Settings app to fix the "Cellular Data is Turned Off for Covenant Eyes" error message.

Cellular_Data_is_Turned_Off_for_Covenant_Eyes_on_iPhone.png

About the Error

This error message only appears when you try to use our iPhone® app while using Cellular Data, and Cellular Data is not on for Covenant Eyes in the iPhone® Settings app.

Turn on Cellular Data for Covenant Eyes

  1. Tap "Settings" on the error message.

  2. Find "Covenant Eyes." 
  3. Move the toggle switch to the right to turn it on (the switch will turn green).
  4. Please restart your iPhone® to re-launch the Covenant Eyes app and our VPN service. You should now be able to get online in the Covenant Eyes app.

Activity & Reporting

  • For members using the Victory app: This error message will not show up in the Activity Feed for the Victory app.

  • For members using email reports: No, it will not show up on your report because it’s just an internet connection error message.

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