The Covenant Eyes iPhone® Safari extension is greyed out. How do I turn it on?

Sydney W.
Sydney W.
  • Updated

You must set Web Content to “Unrestricted Access” to turn on the Safari extension. Apple’s device controls, Screen Time, protect the Safari app and some of its settings. Specifically, Screen Time’s Web Content filter locks down Safari’s extensions.

Set Web Content to "Unrestricted Access"

  1. Open the Settings app on the iPhone® or iPad®.
  2. Tap “Screen Time.”
    Tuesday, 19 Sep 2023 11_01_18.png
  3. Tap “Content and Privacy Restrictions.”
    Tuesday, 19 Sep 2023 16_07_02.png
  4. Tap "Content Restrictions."
  5. Enter your Screen Time Passcode.
  6. Tap “Web Content.”
    Monday, 25 Sep 2023 10_24_23.png
  7. Tap “Unrestricted."
    Monday, 25 Sep 2023 10_24_30.png
  8. Nice work! You unlocked our Safari extension. Now read How do I turn on the Covenant Eyes Safari extension on an iPhone®? to turn on our extension.

    After you turn on the Safari extension, we recommend changing Web Content back to “Limit Adult Websites” so the iPhone® user can’t turn off the Covenant Eyes Safari extension.

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