How do I fix the "You must enable cookies" error message in the Covenant Eyes iPhone® app?

Sydney W.
Sydney W.
  • Updated

This article only applies to our old Covenant Eyes iPhone® app (version 6.2.11 and older). The new Covenant Eyes iPhone® app doesn't include a browser. We encourage you to install the newest version, set Safari® as your default browser, and turn on our Safari® extension so we can screen-capture your activity! Or read the article below to fix the error.

Disable Cross-Site Tracking & Cookies for Safari® in the iPhone® Settings app and clear browsing in the Covenant Eyes app to fix the "You must enable cookies" error message.

Disable Cross-Site Tracking & Cookies

Safari®’s Cross-Site Tracking and Cookies can interfere with browsing in the Covenant Eyes app.

  1. Open the “Settings” app on your iPhone® or iPad®.
    settings-2.png
  2. Scroll down and tap “Safari®.”
    scroll tap safari.png
  3. Turn off “Prevent Cross-Site Tracking” and “Block All Cookies.”turn off prevent.png

Clear Browsing Data

Clearing browsing data doesn't erase any activity from the Victory app or email report. Covenant Eyes will still report all your activity to your ally.

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