How do I fix the "Restrictions Enabled - Certain apps, features or services can't be seen or used..." error message on an iPhone®?

Sydney W.
Sydney W.
  • Updated

This error message is not from Covenant Eyes. It's from Apple's device controls, Screen Time.

Set Content Restrictions for Apps to 17+ in the iPhone® Settings app to fix the "Restrictions Enabled. Certain apps, features, or services can't be seen or used when Restrictions are on. To use this app, turn Restrictions off" error message.

Thursday, 21 Sep 2023 09_49_18.PNG

Apple’s device controls are called Screen Time. A specific setting in Screen Time, Content Restrictions, lets you set an app age limit for the App Store®.

Apps above the age range cannot be installed, opened, or used. Apple rates the Covenant Eyes app at 17+, so you must set Apps to 17+.

Set Content Restrictions for Apps to 17+

  1. Open the Settings app on your iPhone®/iPad®.
    settings-2.png
  2. Tap “Screen Time.”
    Tuesday, 19 Sep 2023 11_01_18.png
  3. Tap “Content & Privacy Restrictions."
    Tuesday, 19 Sep 2023 16_07_02.png
  4. Tap "Store, Web, Siri & Game Center Content."
    Thursday, 23 May 2024 13_56_32 (3).png
  5. If prompted to, enter your Screen Time Passcode. Or skip to step #6.
    Screen
  6. Scroll down and tap “Apps.”
    Thursday, 21 Sep 2023 09_53_48.jpeg
  7. Apple rates the Covenant Eyes app at age 17. So you must tap “17+” to run Covenant Eyes on the iPhone® or iPad®.
    Thursday, 21 Sep 2023 09_53_57.jpeg
  8. Return to your home screen, and you'll see the Covenant Eyes app icon on your device.

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