Why can't I sign into Covenant Eyes on a Mac® at a coffee shop, hotel, or airport?

Sydney W.
Sydney W.
  • Updated

To use a public network, you must accept the network's terms & conditions page and sign in to Covenant Eyes.

Connect to the Public Network

Follow these steps to connect to a public WiFi network:

  1. Restart your computer.
  2. Select the desired WiFi name from your available connections.
  3. Open a browser and type in a website you never visit, like go.com, into the address bar.
  4. Your attempt to visit a website you’ve never previously accessed on your computer should prompt the network’s terms and conditions page to populate. Accept the terms and conditions.
  5. Check Covenant Eyes and see if you’ve been automatically signed in. If you haven’t, quickly sign in to Covenant Eyes.

Try Switching from a Mobile Hotspot

Switching from a mobile hotspot to public WiFi lets the computer prompt you with the WiFi network’s terms and conditions page.

  1. If you can turn your phone into a mobile hotspot, turn it on, and then try to connect your computer to it.
  2. After a few moments, switch your connection to public WiFi.
  3. Open a browser and type in a website you never visit, like go.com, into the address bar.
  4. Your attempt to visit a website you’ve never previously accessed on your computer should prompt the network’s terms and conditions page to populate. Accept the terms and conditions.
  5. Check Covenant Eyes and see if you’ve been automatically signed in. If you haven’t, quickly sign in to Covenant Eyes.
  6. Turn off your mobile hotspot if your computer is now connected to the public WiFi network.

Was this article helpful?