How do I fix the "Whoops! Looks like something happened" error message on Android™?

Sydney W.
Sydney W.
  • Updated

Turn on Accessibility for Covenant Eyes in the Android™ Settings app to fix the "Whoops! Looks like something happened" error message.

Whoops! Looks like something happened.png

Usually, Accessibility helps with voice commands, navigation, display settings, and more. The Covenant Eyes Android™ app needs Accessibility to provide some secondary app services. This message occurs when our access to Accessibility encounters a problem.

Turn on Accessibility

  1. Tap "Accessibility Settings" on the error message.
    Tap Accessibility Settings on Whoops! Looks like something happened error message.png
  2. Under Downloaded apps (some devices may say Installed apps or Installed services), tap "Covenant Eyes."
    Downloaded apps - CE.png
  3. Move the top toggle switch to the right (the switch will turn blue).

    Leave the Covenant Eyes shortcut off.

    Turn CE on for Accessibility.png
  4. Tap "Allow."
    Allow Accessibility for CE.png
  5. Great job! Covenant Eyes should now run properly on your device. We will automatically direct you to the Covenant Eyes app menu. You can exit the Covenant Eyes app.

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