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Why can't I get online on an Android™?

Sydney W.
Sydney W.
  • Updated February 14, 2023 15:26

There are multiple reasons you may not be able to get online on an Android™ with Covenant Eyes. Review the following list to pinpoint the issue and get online:

  1. Make sure your Android™ is connected to the internet via WiFi or Cellular Data
  2. Make sure Airplane Mode is off
  3. Review our list of known conflicting programs
  4. If you use filtering, check your Blocking Level and Custom Website List
  5. If you can't get online after going through all the above steps, uninstall Covenant Eyes and reinstall it

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