Can I lock down the Guest Profile on an Android™ device?

For liability reasons, the Covenant Eyes Member Care Team cannot walk members through the following steps. If you lose or forget the Admin PIN, there is no way to retrieve it. You must factory reset the device.

The Guest Profile is only accessible via the Admin Profile. If you want to limit access to the Guest Profile, lock the Admin Profile and create a New User Profile for the Covenant Eyes member.

Lock the Admin Profile with a PIN

Lock the Admin Profile so the Covenant Eyes member cannot access it.

1. Open the Settings app on the Android™.
2. Tap "Security & Privacy."
3. Tap "Lock screen."
4. Tap "Screen lock."
5. Tap "PIN."
6. Choose a PIN and enter it.

Create a New User

Create and set up a new user profile for the Covenant Eyes member.

1. From the home screen, swipe down with two fingers from the top of the screen.
2. Tap "Switch user."
3. Tap "User settings" or "Add user."
4. On the Add new user? prompt, tap "OK."
5. Enter the desired username on the Add user prompt and tap "OK."
6. You'll automatically be switched to the new user and tap "Continue." 
7. Set up your Google account as normal.