Account & Relationships
Sign up, manage your account, relationships, settings, & update your profile or password
Sign Up & Get Started
-
How do I set up my account to help my partner or spouse?
After you sign up and subscribe to Covenant Eyes, you should create separate usernames, remove u...
-
What devices does Covenant Eyes work on?
The Covenant Eyes app works on Android™ devices, iPhone® and iPad®, Mac® computers, and Windows ...
-
How do I sign up and subscribe to Covenant Eyes?
Sign up and subscribe to Covenant Eyes via our online process with Victory. Tap this link to s...
-
Will Covenant Eyes text me?
You can choose to receive text messages from Covenant Eyes. New members can choose to receive te...
-
How do I choose an ally?
We suggest you choose a supportive ally, consider your partner, and talk about the subject in pe...
-
Can I use Covenant Eyes without an ally?
We recommend that everyone choose an ally to help support them on their recovery journey, but yo...
Roles & Relationships
-
What's an Account Admin?
The Account Admin (Admin) is in charge of the entire account and everyone on the account. About ...
-
How do I add an Account Admin?
The Account Admin (Admin) can make an existing member an Admin by logging into the Victory app, ...
-
How do I remove an Account Admin?
The Account Admin (Admin) can remove another Admin by logging into the Victory app, navigating t...
-
What's an ally?
An ally is a mentor or sponsor who holds a member accountable by reviewing their activity with t...
-
How do I add an ally?
You can invite an ally by logging into the Victory app, navigating to the Accountability tab, sc...
-
How do I accept an ally or Filter Guardian invitation?
You can accept an ally or Filter Guardian invitation by navigating to the text or email, opening...
Preferences & Settings
-
What is an Uninstall Code?
An Uninstall Code is a unique alphanumeric key that unlocks Covenant Eyes so it can be removed f...
-
How do I get an Uninstall Code?
You can get an Uninstall Code by logging into Victory online, navigating to the Accountability p...
-
What is Uninstall Permission?
Uninstall Permission is a setting that determines if the member can remove Covenant Eyes from th...
-
How do I remove a member's Uninstall Permission?
The Account Admin (Admin) can remove a member's Uninstall Permission by logging into the Victory...
-
How do I change Activity Preferences?
You can change Activity Preferences by logging into the Victory app, navigating to the Account t...
-
How do I change my Unread Conversations settings?
You can change your Unread Conversations settings by logging into the Victory app, navigating to...
Profile Info & Password
-
How do I reset my password?
You can reset your Covenant Eyes password with Victory via a password reset email. Tap this li...
-
How do I update my timezone?
You can update your timezone by logging into the Victory app, navigating to the Account tab, tap...
-
How do I recover my username?
You can retrieve your Covenant Eyes username with Victory via email. Tap this link if you forg...
-
How do I update my email address?
You can update your email address by logging into the Victory app, navigating to the Account tab...
-
How do I update my name?
You can update your name by logging into the Victory app, navigating to the Account tab, tapping...
-
How do I update my phone number?
You can update your phone number by logging into the Victory app, navigating to the Account tab,...