Account & Relationships

Sign Up & Get Started

How do I set up my account to help my partner or spouse?
You must sign up and subscribe to Covenant Eyes before you can set up your account. Separate Use...
What devices does Covenant Eyes work on?
The Covenant Eyes app works on Android™ devices, iPhone® and iPad®, Mac® computers, and Windows ...
How do I sign up and subscribe to Covenant Eyes?
Tap this link to start the sign-up process. Type your first name, last name, and email addres...
Will Covenant Eyes text me?
New members can choose to receive texts when they sign up and subscribe to Covenant Eyes. It is ...
How do I choose an ally?
We suggest you choose a supportive ally, consider your partner, and talk about the subject in pe...
Can I use Covenant Eyes without an ally?
We recommend that everyone chooses an ally to help support them on their recovery journey, but y...

What's an Account Admin?
The Account Admin (Admin) is in charge of the entire account and everyone on the account. About ...
How do I add an Account Admin?
Before You Begin Only the Account Admin (Admin) can add new Admins. If the person you want to...
How do I remove an Account Admin?
Before You Begin Only Account Admins (Admins) can remove other Admins. Every account must hav...
What's an ally?
An ally is a mentor or sponsor who holds a member accountable by reviewing their activity with t...
How do I add an ally?
Before You Begin This article shows members how to invite an ally with a unique ally link via ...
How do I accept an ally or Filter Guardian email invitation?
Before You Begin Invitation Method: Filter Guardians (Guardians) and allies can receive invit...

Changes to Managing Your Account
We are sunsetting our online member portal (my.covenanteyes.com). The Victory app is your new go...
What is an Uninstall Code?
An Uninstall Code is a unique alphanumeric key that unlocks Covenant Eyes so it can be removed f...
How do I get an Uninstall Code?
Before You Begin Uninstall Code: You need an Uninstall Code to uninstall Covenant Eyes on a M...
What is Uninstall Permission?
Uninstall Permission is a setting that determines if the member can remove Covenant Eyes from th...
How do I remove a member's Uninstall Permission?
Before You Begin About Uninstall Permission: Read What is Uninstall Permission? to learn how ...
How do I change Activity Preferences?
Before You Begin Your Activity Preferences control if your allies see all your activity or onl...

How do I reset my password?
Tap this link if you forgot your password and need to reset it. Type in your username, email ...
How do I update my timezone?
Before You Begin The timezone you select for your profile in Victory dictates activity (e.g., ...
How do I recover my username?
Tap this link if you forgot your username and need to recover it. Type in your email address ...
How do I update my email address?
Open the Victory app on your phone or tablet and enter your username and password to sign in. ...
How do I update my name?
Open the Victory app on your phone or tablet and enter your username and password to sign in. ...
How do I update my phone number?
Open the Victory app on your phone or tablet and enter your username and password to sign in. ...