Account & Relationships

Sign Up & Get Started

How do I set up my account to help my partner or spouse?
You must sign up and subscribe to Covenant Eyes before you can set up your account. Separate Use...
What devices does Covenant Eyes work on?
The Covenant Eyes app works on Android™ devices, iPhone® and iPad®, Mac® computers, and Windows ...
How do I sign up and subscribe to Covenant Eyes?
Tap this link to start the sign-up process. Type your first name, last name, and email addres...
Will Covenant Eyes text me?
New members can choose to receive texts when they sign up and subscribe to Covenant Eyes. It is ...
How do I choose an ally?
We suggest you choose a supportive ally, consider your partner, and talk about the subject in pe...
Can I use Covenant Eyes without an ally?
We recommend that everyone chooses an ally to help support them on their recovery journey, but y...

What's an Account Admin?
The Account Admin (Admin) is in charge of the entire account and everyone on the account. About ...
How do I add an Account Admin?
About Adding Admins Only the Account Admin (Admin) can add new Admins. If the person you want...
How do I remove an Account Admin?
About Removing Admins Only Account Admins (Admins) can remove other Admins. Every account mus...
What's an ally?
An ally is a mentor or sponsor who holds members accountable by reviewing their activity with th...
How do I add an ally?
About Adding Allies The only way to add an ally is by sending them an ally email invitation fr...
How do I accept an ally or Filter Guardian email invitation?
The process for accepting an ally and Filter Guardian email invitation is the same, so this arti...

How do I get an Uninstall Code?
About Uninstall Codes You need an Uninstall Code to uninstall Covenant Eyes on a Mac® and Wind...
Changes to Managing Your Account
We are sunsetting our online member portal (my.covenanteyes.com). The Victory app is your new go...
What is an Uninstall Code?
An Uninstall Code is a special alphanumeric key that unlocks Covenant Eyes so it can be removed ...
What is Uninstall Permission?
Uninstall Permission is a setting that determines if the member can remove Covenant Eyes from th...
How do I remove a member's Uninstall Permission?
About Removing Uninstall Permission Read What is Uninstall Permission? to learn how it affect...
How do I change Activity Preferences?
About Activity Preferences Your Activity Preferences control if your allies see all your activ...

How do I update my timezone?
About Timezones The timezone you select for your profile in Victory dictates activity (e.g., s...
How do I recover my username?
Tap this link if you forgot your username and need to recover it. Type in your email address an...
How do I reset my password?
Tap this link if you forgot your password and need to reset it. Type in your username, email ...
How do I update my email address?
Open the Victory app on your phone or tablet and enter your username and password to sign in. ...
How do I update my name?
Open the Victory app on your phone or tablet and enter your username and password to sign in. ...
How do I update my phone number?
Open the Victory app on your phone or tablet and enter your username and password to sign in. ...