Account & Roles
Sign up, learn about account roles, & update your profile or password
Sign Up & Get Started
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How do I set up my account to help my partner or spouse?
You must sign up and subscribe to Covenant Eyes before you can set up your account. Separate use...
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What devices does Covenant Eyes work on?
The Covenant Eyes app works on Android™ devices, iPhone® and iPad®, Mac® computers, and Windows ...
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How do I sign up and subscribe to Covenant Eyes?
Tap this link to start the sign-up process. Choose your username and password, type them into t...
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How do I choose an ally?
We suggest you choose a supportive ally, consider your partner, and discuss the subject in perso...
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Can I use Covenant Eyes without an ally?
We recommend that everyone chooses an ally to help support them on their recovery journey, but y...
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How do I set up my account to protect myself?
You must sign up and subscribe to Covenant Eyes before you can set up your account. Install Cove...
Manage Roles & Permissions
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What's an Account Admin?
The Account Admin (Admin) is in charge of the entire account and everyone on the account. About ...
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How do I add an Account Admin?
Only the Account Admin (Admin) can add new Admins in our online member portal, My Account. Tap ...
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How do I accept an Account Admin email invitation?
If you receive an ally and Account Admin (Admin) email invitation for the same member, accept th...
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How do I remove an Account Admin?
Only Account Admins (Admins) can remove other Admins in our online member portal, My Account. Yo...
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What's an ally?
An ally is a mentor or sponsor who holds a member accountable by reviewing their activity with t...
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How do I add an ally?
Tap this link to view the Add a Relationship page in My Account and sign in with your Covenant ...
Update Profile Info & Password
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How do I recover my username?
Follow these steps if you forgot your Covenant Eyes username: Tap this link to recover your use...
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How do I reset my password?
Follow these steps if you forgot your Covenant Eyes password and need to reset it: Tap this lin...
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How do I update my email address?
Follow these steps if you need to change your email address: Tap this link to view your Profile...
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How do I update my name?
Follow these steps if you changed your name and need to update it: Tap this link to view your P...
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How do I update my phone number?
Follow these steps if you changed your phone number & need to update it: Tap this link to view ...
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How do I update my security question and answer?
Follow these steps if you want to change your security question and answer: Tap this link to vi...