Does anyone else have issues with Google on certain networks?

Taylor MIller
On iPad and iOS, I cannot go to any Google site, use any Google apps, or do any Google SSO within an app or in the CE browser. I am certain it has something to do with how the VPN interacts with certain network types. So far, networks with Eero and Cisco Meraki hardware have this issue.

Comments

6 comments

  • Comment author
    Andy

    Thanks for reaching out, Taylor! I'm sorry you're experiencing this issue on your iOS devices. It is very possible that those certain networks could have some sort of setting/feature turned on that is not agreeing with our VPN. Does Google work an other networks besides those two? If you're currently using our filter, you could try it with the filter removed to see if that makes a difference?

    Andy R

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  • Comment author
    Matthew Emery

    I’m having the same issue. Any google site on this Wi-Fi will not work with the vpn on

    1
  • Comment author
    Tom Williams
    • Edited

    I’m having same exact problem. Eero Wi-Fi router. If I delete C.E. Everything works fine again. Ive reached out to CE tech support and have not gotten anywhere. There has to be a solution. It only affects google apps, like google search and gmail, etc. This is a deal breaker for me

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  • Comment author
    Calvin Strain

    Just moved to an Eero Wi-Fi router as well. I am having the same issue. Any google site on this Wi-Fi will not work with devices where I have CE installed. 

    I have to switch off of wi-fi and go to cellular if I want to do a google search. 

    Also a website that I use for work is not loading. It must be backed by google servers or something.

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  • Comment author
    Calvin Strain

    Please advise on how to fix this. Thank you.

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  • Comment author
    Calvin Strain

    I called support and figured it out. All you have to do is go to your eero app and turn off "Advanced security" 

    https://support.eero.com/hc/en-us/articles/360059988432-Setting-up-custom-DNS-servers-with-eero#:~:text=You%20can%20do%20this%20in,for%20changing%20your%20DNS%20settings

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