I am having an issue accessing a website

Jason Givens
When I am connected to VPN a I get the following error: ERR_NAME_NOT_RESOLVED. If I use a device that isn’t running CE I don’t have an issue getting to the website. Is CE a locking the website? If so, it doesn’t show on any reports. If it is blocking it, there’s no reason for it to be blocked. The website is www.F3Carpex.com

Comments

2 comments

  • Comment author
    Jason Givens

    I have not idea why CE started blocking the site in the last 3-4 weeks, but I've found a workaround. I added it as a safe site in settings and can access it again.

    Would like to know, however, what caused it to be automatically blocked.

    0
  • Comment author
    Danielle

    Hello Jason.

    Thanks for your question. I am honestly not sure why the site is being blocked. If it is harmless then it certainly shouldn't be blocking. I've taken the liberty of forwarding that site on to the appropriate team to investigate it and whitelist it on our filter if applicable. I'm glad to hear adding it to your allow list resolved the issue for you and I do apologize for any hassle it may have caused. If you need any further assistance just let us know.

    Thank you and have a great rest of your day.

    1

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