High CPU

Stuart Shaffer

For some reason, since the most recent update to this date, the classifier has been running very high for the CPU. My CPU has been at 100% for a while now and has caused some programs to close. I believe this might a new issue with the update. Is anyone seeing a similar issue?

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  • Comment author
    Andy

    Hi Stuart! Thanks for reaching out. I apologize for the issue you're experiencing on your computer. It's not very common for our classifier to use a ton of CPU. To me, that sounds like something may have went wrong during the update. If you're able to, I would suggest trying to uninstall and reinstall Covenant Eyes® to see if that addresses this. If not, it may be best to contact our Member Care Team at 989-720-8000 or via chat on our website and we can do some hands on troubleshooting!

    Andy R

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