iPhone®

How do I install Covenant Eyes on an iPhone®?

Before You Begin Compatibility: You need at least iOS (iPhone® operating system) 14 to install...

How do I uninstall Covenant Eyes on an iPhone®?

If you previously set up Screen Time on the iPhone® or iPad®, you may need to turn off Screen Ti...

How does the Covenant Eyes app work on an iPhone®?

We're removing the browser portion of the Covenant Eyes app for iPhone® in 2024. We encourage yo...

How do I use the Covenant Eyes browser on an iPhone®?

We're removing the browser portion of the Covenant Eyes app for iPhone® in 2024. We encourage yo...

How do I set up Screen Time with iOS 17 on an iPhone®?

We're removing the browser portion of the Covenant Eyes app for iPhone® in 2024. We encourage yo...

How do I set up Screen Time with iOS 15.1-16 on an iPhone®?

We're removing the browser portion of the Covenant Eyes app for iPhone® in 2024. We encourage yo...

How do I set up Screen Time with iOS 12-14 on an iPhone®?

We're removing the browser portion of the Covenant Eyes app for iPhone® in 2024. We encourage yo...

How do I turn on the Covenant Eyes Safari extension on an iPhone®?

Starting with Covenant Eyes iPhone® app version 6.0, we use a Safari extension to screen-monitor...

The Covenant Eyes iPhone® Safari extension is greyed out. How do I turn it on?

You must set Web Content to “Unrestricted Access” to turn on the Safari extension. Apple’s devic...

Why can't I get online on an iPhone®?

You may not be able to get online on an iPhone® with Covenant Eyes for multiple reasons. Review ...

Why did the Covenant Eyes app stop working on an iPhone®?

Check the Username If another member on your account is signed into Covenant Eyes on the iPhone®...

Why can't I stream or cast on an iPhone® with Covenant Eyes?

To protect copyrighted material, some streaming apps may produce black screenshots on your email...

How do I switch the Covenant Eyes user on an iPhone®?

Switching Covenant Eyes users triggers a Check-in is ready with highlighted activity Summary in ...

How do I fix the "Oops! Something went wrong setting up the Safari extension" error message on an iPhone®?

Set Safari as your default browser and turn on the Covenant Eyes Safari extension to fix the "Oo...

How do I fix the "Restrictions Enabled - Certain apps, features or services can't be seen or used..." error message on an iPhone®?

This error message is not from Covenant Eyes. It's from Apple's device controls, Screen Time. Se...

How do I fix the "You cannot browse this page at (page name) because it is restricted" error message on an iPhone®?

This error message is not from Covenant Eyes. It's from Apple's device controls, Screen Time. Se...

How do I fix the "You must enable cookies" error message in the Covenant Eyes iPhone® app?

Disable Cross-Site Tracking & Cookies for Safari in the iPhone® Settings app and clear browsing ...

How much data and space does the Covenant Eyes iPhone® app use?

Your iPhone®’s use directly corresponds with how much cellular data and space Covenant Eyes uses...

How do I find the operating system (iOS) version on an iPhone®?

Covenant Eyes is compatible with iPhones/iPads with iOS 14 or newer. Open the Settings app. Tap...

How do I know if Covenant Eyes is working properly on an iPhone®?

Check Your Home Screen You should see the Covenant Eyes app on the iPhone®/iPad® home screen. If...

How do I disable GIFs (#images) in the iPhone® text Messages app?

You must have iOS (iPhone® operating system) 12-16 to disable GIFs. You cannot disable GIFs on a...

How do I turn off Screen Time's Content & Privacy Restrictions on an iPhone®?

You can turn off Screen Time in the iPhone® Settings app. If you previously set up Screen Time o...

How do I set a device time limit with Downtime on an iPhone®?

You can use Apple's Screen Time settings to limit time and content on an iPhone® and iPad®! One ...

How do parents set up Screen Time with Family Sharing on their iPhone®?

If parents haven't set up Family Sharing, refer to Apple's support article to set it up and then...

How will the Covenant Eyes app work on an old iPhone®?

We're removing the browser portion of the Covenant Eyes app for iPhone® in 2024. We encourage yo...

How do I check the Covenant Eyes app version number on an iPhone®?

Open the Covenant Eyes app. In the top right-hand corner, tap the “Profile” icon. You’ll see th...

How do I set a default browser on an iPhone®?

In the Settings app on your iPhone® or iPad®, you can set a default browser! Once you select you...

How do I fix the "Cellular Data is Turned Off for Covenant Eyes" error message in the Covenant Eyes iPhone® app?

Turn on Cellular Data for Covenant Eyes in the iPhone® Settings app to fix the "Cellular Data is...

Release Notes for iPhone®

iPhone Version 6.2.9 Released November 22, 2023  Set the stage for future app improvements  Fix...

How do I fix the "Your device is currently offline and not connected to the internet" error message in the Covenant Eyes iPhone® app?

Check your WiFi or Cellular connection in the iPhone® Settings app to fix the "Your device is cu...