You can contact our friendly, US-based Member Care Agents via chat, email, or phone. They'll help you with your account, settings, subscription, devices, and answer any questions you have!
Contact Us
Our Member Care team is available Monday–Friday, 9:00 AM–5:15 PM ET. We're closed on weekends.
Chat: Click the blue chat bubble in the bottom-right corner of the screen.
Email: support@covenanteyes.com
Phone: 1.989.720.8000
Contacting Us After Hours
- Chat: Browse Service Center's support articles or leave a message via our chatbot.
- Email: Send us an email anytime.
- Phone: Leave a voicemail, and we'll return your call.
- Submit A Request: Submit a ticket to our team by selecting the "Submit A Request" button in the top, right-hand corner.
For chat messages and emails submitted after hours, a Member Care Agent will respond within two business days.