Account & People

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How do I set up my account to help my partner or spouse?
After you sign up and subscribe, you should create separate usernames, remove uninstall permissi...
What devices does Victory Shield™ work on?
The Victory Shield™ app works on Android™ devices, iPhone® and iPad®, Mac® computers, and Window...
How do I sign up and subscribe to Victory by Covenant Eyes®?
You can easily sign up for Victory online. It only takes a few minutes, and we'll walk you throu...
Will Covenant Eyes® text me?
You can choose to receive text messages from Covenant Eyes®. New members can choose to receive t...
How do I choose an Ally?
We suggest you choose a supportive Ally, consider your partner, and talk about the subject in pe...
Can I use Victory by Covenant Eyes® without an Ally?
We recommend that everyone choose an Ally to help support them on their recovery journey, but yo...

What's an Account Admin?
The Account Admin (Admin) is responsible for the entire account and all its members.About the Ad...
How do I add an Account Admin?
When you sign up and subscribe, you select your Account Admin (Admin), and that person remains t...
How do I remove an Account Admin?
The Account Admin (Admin) can remove another Admin by logging into the Victory app, navigating t...
What's an Ally?
An Ally is a mentor or sponsor who holds a member accountable by reviewing their activity with t...
How do I add an Ally?
You can invite an Ally by logging into the Victory app, navigating to the People tab, scrolling ...
How do I accept an Ally or Filter Guardian invitation?
You can accept an Ally or Filter Guardian invitation by navigating to the text message or email,...

How I do I hide screenshots in Check-ins and the Activity Feed?
You can hide screenshots and use text descriptions for Check-ins and the Activity Feed by loggin...
What is an Uninstall Code?
An Uninstall Code is a unique alphanumeric key that unlocks Victory Shield™ so it can be removed...
How do I get an Uninstall Code?
You can get an Uninstall Code by logging into Victory online, navigating to your Profile page, t...
What is Uninstall Permission?
Uninstall Permission is a setting that determines if the member can remove Victory Shield™ from ...
How do I remove a member's Uninstall Permission?
The Account Admin (Admin) can remove a member's Uninstall Permission by logging into the Victory...
How do I change Activity Preferences?
You can change Activity Preferences by logging into the Victory app, navigating to your profile,...

How do I reset my password?
You can reset your password with Victory® via a password reset email. Tap this link if you forg...
How do I recover my username?
You can retrieve your username with Victory via email. Tap this link if you forgot your usernam...
How do I update my timezone?
You can update your timezone by logging into the Victory app, navigating to your profile, tappin...
How do I update my email address?
You can update your email address by logging into the Victory app, navigating to your profile, t...
How do I update my name?
You can update your name by logging into the Victory app, navigating to your profile, tapping "E...
How do I update my phone number?
You can update your phone number by logging into the Victory app, navigating to your profile, ta...