This article applies to older accounts that deliver activity via email. The free Victory app provides 24/7 reporting. It is standard for all new accounts and available to older accounts.
Email Check-ins may move to a different folder in your inbox when email providers update their routing rules and spam filter settings. Check your spam and junk folders:
Search Inbox & Confirm Info.
- In your email, search for “reports@covenanteyes.com” to find the email Check-in. If your email marked the Check-in as spam, unmark it to receive future Check-ins in your primary inbox.
- Please log in to Victory to confirm that your email address on file is correct. If it needs to be corrected, please update it.
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Log in to Victory to verify you are an ally for the member you're helping. If you’re not an ally, ask the member to add you as their ally.
- If you still cannot find the email Check-in, please Contact Member Care for assistance.