Email Check-ins
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Changes to Email Reports
2024 Check-ins reflect the member's Activity Preferences. If the person you support selects "...
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How do I change my Check-in Reminder Frequency settings?
Before You Begin Check-in Reminders: There are two types of Check-in Reminders - Notification...
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Why can't I find the Check-in in my email inbox?
Email Check-ins may move to a different folder in your inbox when email providers update their r...
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What does the subject line mean for an email Check-in?
The subject line is a concise summary of the member's device activity. There are four possible s...
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What does a Device Activity Missing email Check-in mean?
Activity Missing means Covenant Eyes didn't monitor any devices. Covenant Eyes Isn't Installed ...
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What does "So sorry, the link as expired" mean?
If you view an email Check-in after ten days, click on the Check-in's links/screenshots 15 times...
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What does "Oh no! Your browser isn't supported, or is out of date" mean?
This message may appear when you're trying to look at a Check-in if the page needs to finish loa...