The M211 error happens when you try to use a public WiFi or hotspot, and the Victory Shield™ software tries connecting to our database, but you have not agreed to the network’s terms and conditions page.
Review the following list to pinpoint the issue and get online:
- Restart the computer
- Connect to the public network and accept the terms and conditions page
- If you still can't get online, review our Why can't I get online on a Mac®? article