Mac®
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How do I install Covenant Eyes on a Mac®?
Before You Begin Compatibility: Covenant Eyes’ Mac® software is compatible with Mac® operatin...
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How do I uninstall Covenant Eyes on a Mac®?
Before You Begin Uninstall Code: You need an Uninstall Code to uninstall Covenant Eyes on a M...
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How much space does Covenant Eyes use on Mac®?
The initial download of the Covenant Eyes Mac® software is 99.6 MB, but you’ll need around 250 M...
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How do I switch the Covenant Eyes user on a Mac®?
We notate when someone switches the Covenant Eyes user in the Activity Feed, and it triggers a T...
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How do I check the Covenant Eyes software version number on a Mac®?
From your Mac® Menu Bar, click on the Covenant Eyes icon. On the Covenant Eyes menu, next to S...
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How do I know if Covenant Eyes is working properly on a Mac®?
Check Your Home Screen You should see the Covenant Eyes eye icon on the Mac® menu bar. If you c...
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Is Covenant Eyes compatible with macOS® 15 Sequoia?
The current version of Covenant Eyes for Mac® is compatible with macOS® 10.13 Sierra through mac...
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Is my antivirus program compatible with Covenant Eyes on a Mac®?
We are not aware of any antivirus programs that conflict with Covenant Eyes on Mac®. However, th...
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How do I use Covenant Eyes on a shared Mac®?
If multiple people share one computer profile on a Mac®, everyone's activity will be on one emai...
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How do I fix the M623 error on a Mac®?
Before You Begin About M623: Error M623 Network Extension Failed to Uninstall Automatically ...
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How do I fix the M071 error on Mac®?
If Covenant Eyes cannot run properly, you may receive an “Internal Error. Covenant Eyes has enco...
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How do I fix the M062 error on a Mac®?
Before You Begin On Mac® computers running macOS® 10.15 Catalina or higher, Covenant Eyes nee...
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How do I fix the M211 error on a Mac®?
The M211 error happens when you try to use a public WiFi or hotspot, and the Covenant Eyes softw...
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How do I fix the M061 error on a Mac®?
If the Covenant Eyes system extension (part of our filtering software) is not enabled, you may r...
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How do I fix the M072 error on Mac®?
When a specific Covenant Eyes under-the-hood process is not running on Mac® computers, you may r...
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How do I fix the M201 error on a Mac®?
If the Covenant Eyes software on your Mac® computer is having trouble connecting to our database...
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Why do I have two Covenant Eyes icons on my Mac® menu bar?
Before You Begin About Login Items: After you install Covenant Eyes on a Mac®, two Covenant...
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Why can't I get online on a Mac®?
You may not be able to get online on a Mac® computer with Covenant Eyes for multiple reasons. Re...
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Why can't I sign into Covenant Eyes on a Mac® at a coffee shop, hotel, or airport?
To use a public network, you must accept the network's terms & conditions page and sign in to Co...
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Why do I have a purple icon on my Mac® menu bar?
Starting with macOS® 14 Sonoma, Apple lets users know when a program or application monitors ...
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How do I use the Screen Time Web Content filter with Covenant Eyes on a Mac®?
If your Mac® is on macOS® 10.15 Catalina or above, parental controls are called "Screen Time." P...
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How do I turn off Parental Controls on a Mac®?
If your Mac® uses macOS® 10.14 Mojave or lower, Parental Controls conflict with Covenant Eyes. T...
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How do I find the operating system (macOS®) version on a Mac®?
Covenant Eyes is compatible with Mac® computers with macOS® 10.13 High Sierra or newer. From yo...
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How do I change my Mac®'s name?
Before You Begin About Naming Your Mac®: Covenant Eyes lists your device in your email Check-...
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Release Notes for Mac®
Mac 3.12.2 Released October 3, 2024 Updated onboarding steps for macOS® 15 Sequoia Mac 3.12.1 ...
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Release Notes for Mac® Beta
Mac Beta Version 3.6.6 Released July 12, 2021 Improved the installation and setup experience M...