Mac®
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How do I install Victory Shield™ on a Mac®?
Before You Begin Compatibility: The Victory Shield™ Mac® computer software is compatible with m...
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How do I uninstall Victory Shield™ on a Mac®?
Before You Begin Uninstall Code: You need an Uninstall Code to uninstall Victory Shield™ on a M...
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How much space does Victory Shield™ use on Mac®?
The Victory Shield™ Mac® software's initial download is 72.9 MB, but you’ll need around 250 MB o...
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How do I switch the Victory Shield™ user on a Mac®?
We notate when someone switches users in the Activity Feed, and it triggers a Take a peek at act...
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How do I check the Victory Shield™ software version number on a Mac®?
From your Mac® Menu Bar, click on the Victory Shield™ icon. On the Victory Shield™ menu, next...
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How do I know if Victory Shield™ is working properly on a Mac®?
Check Your Home ScreenYou should see the Victory Shield™ eye icon on the Mac® menu bar. If you c...
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Is Victory Shield™ compatible with macOS® Tahoe 26?
Yes. The current version of Victory Shield™ for Mac® is compatible with macOS® 11 Big Sur throug...
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Is my antivirus program compatible with Victory Shield™ on a Mac®?
We are unaware of antivirus programs that conflict with Victory Shield™ on Mac®. However, these ...
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How do I use Victory Shield™ on a shared Mac®?
If multiple people share one computer profile on a Mac®, everyone's activity will be on one emai...
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How do I fix the M062 error on a Mac®?
Before You Begin On Mac® computers running macOS® 10.15 Catalina or higher, Victory Shield™ nee...
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How do I fix the M622 error on a Mac®?
Before You Begin About M622: Error M622 User intervention required to uninstall Victory Shield...
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How do I fix the M623 error on a Mac®?
Before You Begin About M623: Error M623 Network Extension Failed to Uninstall Automatically onl...
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How do I fix the M071 error on Mac®?
If Victory Shield™ cannot run properly, you may receive an “Internal Error. Victory Shield has e...
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How do I fix the M201 error on a Mac®?
If the Victory Shield™ software on your Mac® computer is having trouble connecting to our databa...
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How do I fix the M211 error on a Mac®?
The M211 error happens when you try to use a public WiFi or hotspot, and the Victory Shield™ sof...
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Why do I have two Victory Shield™ icons on my Mac® menu bar?
After you install Victory Shield™ on a Mac®, two Victory Shield™ icons may appear on the Mac’s ...
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Why can't I get online on a Mac®?
You may not be able to get online on a Mac® with Victory Shield™ for multiple reasons. Also, if ...
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Why can't I sign into Victory Shield™ on a Mac® at a coffee shop, hotel, or airport?
To use a public network, you must accept the network's terms & conditions page and sign in to Vi...
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Why do I have a purple icon on my Mac® menu bar?
With macOS® Sonoma 14, Apple indicates when a program or application monitors the screen by pla...
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How do I use the Screen Time Web Content filter with Victory Shield™ on a Mac®?
If your Mac® is on macOS® 10.15 Catalina or above, parental controls are called "Screen Time." P...
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How do I turn off Parental Controls on a Mac®?
If your Mac® is running macOS® 10.14 Mojave or earlier, Parental Controls conflict with Victory ...
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How do I find the operating system (macOS®) version on a Mac®?
Victory Shield™ is compatible with Mac® computers with macOS® 11 Big Sur or newer. From your Ma...
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How do I change my Mac®'s name?
Before You Begin About Naming Your Mac®: Victory Shield™ lists your device in your email Check-...
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Victory Shield™ Mac® Release Notes
Mac 3.19.0Released May 19, 2026Updated icons and logos to the new Victory Shield brandMac 3.18.0...
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Victory Shield™ Mac® Beta Release Notes
Mac Beta Version 3.6.6Released July 12, 2021Improved the installation and setup experienceMac Be...