Devices & Tech Support

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Android™

How do I install Victory Shield™ on an Android™?
You can install Victory Shield™ on an Android™ device by downloading the Victory Shield™ app via...
How do I uninstall Victory Shield™ on an Android™?
To uninstall Victory Shield™, open the Victory Shield™ app, tap "Options," "Uninstall," "Yes," a...
How does the Victory Shield™ Android™ app work?
The Victory Shield™ app for Android™ devices provides accountability via Screen Accountability (...
How do I set up App Locking on an Android™?
The Victory Shield™ Android™ app’s App Locking feature lets you block and lock apps so the membe...
How do I know if Victory Shield™ is working properly on an Android™?
To see if Victory Shield™ is working properly on an Android™, check your home screen for the Vic...
Why did the Victory Shield™ app stop working on an Android™?
If the Victory Shield™ app stops working on an Android™ device, verify that the correct username...

How do I install Victory Shield™ on an iPhone®?
Before You Begin Compatibility: You need at least iOS® (iPhone® operating system) 16.6 to insta...
Is the Victory Shield™ iPhone® app compatible with iOS 26?
Yes, the Victory Shield™ iPhone® app version 8.0.0 and newer is compatible with iOS 26 (iPhone® ...
How does the Victory Shield™ VPN use your data on an iPhone®?
The Victory Shield™ iPhone® VPN isn't like a typical VPN—it acts as a DNS filter. It works behin...
How do I uninstall Victory Shield™ on an iPhone®?
You can uninstall Victory Shield™ on an iPhone® by locating the app, pressing it, and selecting ...
Why is the Victory Shield™ VPN blinking on an iPhone®?
When the Victory Shield™ VPN reaches Apple's memory limit on the device, Apple shuts it off. We ...
Why am I not seeing activity from Victory Shield™ on an iPhone®?
If you recently updated the Victory Shield™ iPhone® app to version 7.0 or newer and are not seei...

How do I install Victory Shield™ on a Mac®?
Before You Begin Compatibility: The Victory Shield™ Mac® computer software is compatible with m...
How do I uninstall Victory Shield™ on a Mac®?
Before You Begin Uninstall Code: You need an Uninstall Code to uninstall Victory Shield™ on a M...
How much space does Victory Shield™ use on Mac®?
The Victory Shield™ Mac® software's initial download is 72.9 MB, but you’ll need around 250 MB o...
How do I switch the Victory Shield™ user on a Mac®?
We notate when someone switches users in the Activity Feed, and it triggers a Take a peek at act...
How do I check the Victory Shield™ software version number on a Mac®?
From your Mac® Menu Bar, click on the Victory Shield™ icon. On the Victory Shield™ menu, next...
How do I know if Victory Shield™ is working properly on a Mac®?
Check Your Home ScreenYou should see the Victory Shield™ eye icon on the Mac® menu bar. If you c...

How do I install Victory Shield™ on a Windows computer?
Before You Begin Compatibility: The Victory Shield™ Windows software is compatible with Windows...
How do I uninstall Victory Shield™ on a Windows computer?
Before You Begin Uninstall Code: You need an Uninstall Code to uninstall Victory Shield™ on a W...
How much space does Victory Shield™ use on a Windows computer?
The initial download of the Victory Shield™ Windows software is 162 MB, but you’ll need around 5...
How do I know if Victory Shield™ is working properly on a Windows computer?
Check Your Home ScreenYou should see the Victory Shield™ eye icon at the bottom of the screen (n...
How do I find the operating system version on a Windows computer?
Victory Shield™ is compatible with Windows computers that have Windows 10 or newer. Right-click...
Why can't I sign into Victory Shield™ on a Windows computer at a coffee shop, hotel, or airport?
To use a public network, you must accept the network's terms & conditions page and sign in to Vi...