Before You Begin
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About M623: Error M623 Network Extension Failed to Uninstall Automatically only occurs when you uninstall Covenant Eyes on a Mac®.
- Resolution: Follow the steps below to remove the Covenant Eyes network extension and uninstall Covenant Eyes.
Fix the M623 Error
- Click on the Apple icon in the top left-hand corner of your screen and click "System Settings."
- Click "Network" and then "Filters."
- Click "Covenant Eyes" and the minus (-) button.
- Click "Continue" on the M623 error message.
- Type in your Mac® Administrator password for your computer.
- Click "Reveal Covenant Eyes.app in Finder" to view the Covenant Eyes app.
- Right-click on Covenant Eyes and select "Move to Trash."
- On the Finder wants to move Covenant Eyes to the Trash prompt, enter your Administrator computer password.
- You uninstalled Covenant Eyes. Click the "Close" button to exit the uninstaller.
If you receive a prompt to restart your computer, please restart it.