Billing & Pricing

Learn about pricing, device coverage, & how to manage your subscription

Change & Manage Subscription

How do I cancel my subscription?
The Account Admin must contact Covenant Eyes Member Care via chat, email, or phone to cancel a s...
I have a free account. How do I start a subscription?
People with a free account can subscribe to Victory by Covenant Eyes® by signing into victory.co...
How do I upgrade to a Lifetime Membership?
The Account Admin (Admin) can upgrade to a Lifetime Membership by signing in at victory.covenant...
How do I change my subscription's billing frequency?
The Account Admin (Admin) can change a subscription's billing frequency (monthly, yearly, or Lif...
I have a legacy Personal Subscription. Should I upgrade?
The Account Admin (Admin) can review their Personal Subscription cost and compare it with our cu...
I'm an Ally. How do I start a subscription?
Allies can subscribe to Victory® by signing into victory.covenanteyes.com with their current use...

How many devices can I install Victory Shield™ on, and how much does it cost?
With any of our subscriptions, you can install Victory Shield™ on as many devices as you'd like....
What credit or debit cards can I use to pay my subscription?
Covenant Eyes accepts AMEX, Visa, MasterCard, Discover, and some prepaid and gift cards.Accepted...
Can I use PayPal to pay my subscription?
Covenant Eyes accepts PayPal Cash Cards and PayPal debit cards, but will not accept PayPal accou...
Can I use my bank account and routing number to pay my subscription?
Yes, you can use your bank account and routing number to pay your subscription. About Bank Payme...
Can I mail a check to pay my subscription?
No, you cannot mail a check to subscribe to Victory® by Covenant Eyes or to pay for your subscri...
Will Covenant Eyes charge me sales tax?
Our pricing does not include sales tax. If sales tax applies, the amount will appear as a line i...

How did Covenant Eyes® automatically update my debit or credit card information?
Some card issuers, such as Chase, participate in automatic account updater services through card...
Can I change my subscription's billing date?
Yes, we can change the billing date for a monthly subscription to a specific date each month. Ho...
Why was my payment declined?
Your bank or card issuer may decline a payment for several reasons, including insufficient funds...
What is Link by Stripe, and how does Covenant Eyes use it?
Link is Stripe's free, secure virtual wallet. With Link, you can create your own personal online...
How do I update my credit card or bank account information?
The Account Admin (Admin) can update their credit card or bank account information by signing in...
How do I pay my overdue balance?
The Account Admin (Admin) can pay an overdue balance by signing into victory.covenanteyes.com, n...