The Account Admin (Admin) can change a subscription's billing frequency (monthly, yearly, or Lifetime billing) by navigating to the Subscriptions page in Victory Online.
Before You Begin
- Only the Admin can change a subscription's billing frequency.
- You cannot change your subscription's billing frequency via Victory Online if you subscribed via the App Store® or the Google Play Store™.
- You cannot change your subscription's billing frequency if you have an overdue balance or an open invoice. You'll need to pay the balance first.
Change Billing Frequency
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Tap this link to view your Subscriptions page in Victory Online and sign in with your existing username and password.
- Under Billing Frequency, tap "Edit."
- Choose Monthly, Yearly, or Lifetime billing.
Lifetime Subscriptions are not refundable or transferable (see End User License Agreement section 7).
- Tap the "Confirm Payment Details" button.
- Enter your payment information and billing address. Then tap the blue "Update Billing Frequency" button.
- Review the payment amount that is due. Then tap the blue "Confirm" button.
- You'll see a confirmation message. You're all set! We'll also send an email to the billing email address on file.