If you subscribe to Covenant Eyes via in-app purchase on your Apple or Android™ device, Covenant Eyes cannot cancel your subscription because you created it via your Apple ID (Apple Account) or your Google account on Android™.
Apple In-app Purchase
To cancel your Covenant Eyes subscription, follow the steps in Apple's support article (If you want to cancel a subscription from Apple) or contact Apple Support.
Google In-app Purchase
To cancel your Covenant Eyes subscription, follow the steps in Google's support article: Cancel, pause, or change a subscription on Google Play™.