You may not be able to get online on a Mac® with Covenant Eyes for multiple reasons. Also, if Covenant Eyes is slowing down your computer, it may be because something on your computer is conflicting with Covenant Eyes.
Review the following list to identify the issue and get online:
- Make sure your computer is connected to the internet via WiFi or Ethernet
- Check the version of Covenant Eyes on your computer and make sure you're on the newest version
- Review our list of known conflicting programs
- If you use filtering, check your Blocking Level and Custom Website List
- If you use filtering, check your computer for conflicting programs or parental controls
- If you can't get online after going through all the above steps, uninstall Covenant Eyes and reinstall it
Airplanes' In-Flight WiFi is not compatible with Covenant Eyes. Unfortunately, the only way to connect and get online is to uninstall Covenant Eyes. We suggest speaking to your ally and communicating how you plan to use your devices when traveling.