You may not be able to get online on an Android™ device if it doesn't have a connection to the internet, airplane mode is on, conflicting apps are present, or if our filter is blocking the content you're trying to view.
- Make sure your Android™ is connected to the internet via WiFi or Cellular Data
- Make certain Airplane Mode is off
- Review our list of known conflicting programs
- If you use filtering, check your Blocking Level and Custom Website List
- If you can't get online after going through all the above steps, uninstall Covenant Eyes and reinstall it
Airplanes' In-Flight WiFi is not compatible with Covenant Eyes. Unfortunately, the only way to connect and get online is to uninstall Covenant Eyes. We suggest speaking to your ally and communicating how you plan to use your devices when traveling.