Why is the filter not blocking on my iPhone® with iOS® 27?

Robert - Software Specialist
Robert - Software Specialist
  • Updated

The Connectivity Assist setting in iOS® 27 may prevent Victory Shield™ from filtering websites on your iPhone®. Turning off Connectivity Assist in the iPhone® Settings app restores filtering for most members.  Victory Shield's monitoring and reporting services continue to work normally on iOS 27.

Connectivity Assist is the successor to Wi-Fi Assist. When iPhone users upgrade to iOS 27, Connectivity Assist is automatically enabled. That setting is affecting the functions that we use for filtering. We have reported this matter to Apple®. Whether the matter is resolved by us with a different workaround or by Apple in the next version of iOS 27, we will update this page as we have news to share.

Turn Off Connectivity Assist 


  1. Open the iPhone® Settings app.
    settings-2.png
  2. Tap "Wi-Fi."
    framed-image-0.png
  3. Scroll down and move the "Connectivity Assist" toggle switch to the left to turn it off.
    framed-image-1.png
    framed-image-2.png

    That should do it! If the filter still isn't working, please submit a ticket and allow us to take a closer look for you.

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