iPhone®

How do I install Victory Shield™ on an iPhone®?

To download and install the Victory Shield™ app on an iPhone®, search for Victory Shield™ in the...

How do I set up Screen Time with iOS® 27 on an iPhone®?

This article will cover the Screen Time settings we recommend pairing with the Victory Shield™ a...

Why is the filter not blocking on my iPhone® with iOS® 27?

The Connectivity Assist setting in iOS® 27 may prevent Victory Shield™ from filtering websites o...

What are Victory Shield™ Device Protection settings on an iPhone®?

Victory Shield™ Device Protection settings use Apple's device controls, Screen Time, to provide ...

Is the Victory Shield™ iPhone® app compatible with iOS 27?

Yes, the Victory Shield™ iPhone® app is compatible with iOS 27 (iPhone® operating system version...

How does the Victory Shield™ VPN use my data on an iPhone®?

The Victory Shield™ iPhone® VPN isn't like a typical VPN—it acts as a DNS filter. It works behin...

How do I uninstall Victory Shield™ on an iPhone®?

You can uninstall Victory Shield™ on an iPhone® by locating the app, pressing it, and selecting ...

Why am I not seeing activity from Victory Shield™ on an iPhone®?

If you recently updated the Victory Shield™ iPhone® app to version 7.0 or newer and are not seei...

How do I turn on the App Store® in Screen Time so I can update Victory Shield™ on an iPhone®?

To turn on the App Store®, open the Settings app, tap "Screen Time", "Content & Privacy Restrict...

How does the Victory Shield™ app work on an iPhone®?

Victory Shield™ uses Screen Accountability in Safari®, device-wide domain (website) monitoring, ...

How do I set up Screen Time with iOS® 17-26 on an iPhone®?

This article will cover the Screen Time settings we recommend pairing with the Victory Shield™ a...

How do I set up Screen Time with iOS 12-16 on an iPhone®?

To use Victory Shield™, please upgrade your iPhone® to iOS 17. Then see our instructions for set...

How do I turn on and lock down the Victory Shield™ Safari® extension on an iPhone®?

To turn on the Victory Shield™ Safari® extension, open the Settings app, tap "Apps," tap "Safari...

The Victory Shield™ iPhone® Safari® extension is greyed out. How do I turn it on?

If the Victory Shield™ iPhone® Safari® extension is greyed out, open the Settings app, tap "Scre...

Why can't I get online on an iPhone®?

You may not be able to get online on an iPhone® with Victory Shield™ for multiple reasons. Revie...

How do I switch the Victory Shield™ user on an iPhone®?

To switch the username signed in to the Victory Shield™ app on an iPhone®, open the Victory Shie...

Why did the Victory Shield™ app stop working on an iPhone®?

If the Victory Shield™ app stopped working, check that the username signed in to the app is the ...

Why can't I stream or cast on an iPhone® with Victory Shield™?

Some streaming apps (like Spectrum TV) have built-in safety features to protect copyrighted mate...

How do I fix the "Oops! Something went wrong setting up the Safari® extension" error message on an iPhone®?

Set Safari® as your default browser, turn on the Victory Shield™ Safari® extension, and set the ...

How do I fix the "Website Not Allowed - (website name) is a restricted website" error message on an iPhone®?

Set Web Content to LIMIT ADULT WEBSITES or add the website to the ALWAYS ALLOWED list in the iPh...

How much data and space does the Victory Shield™ iPhone® app use?

The way you use your iPhone® directly corresponds with how much cellular data and space Victory ...

How do I find the operating system (iOS®) version on an iPhone®?

To find the iOS® version on an iPhone®, open the Settings app, tap "General," tap "About," and t...

How do I know if Victory Shield™ is working properly on an iPhone®?

To see if Victory Shield™ is working properly on an iPhone, locate the app on the home screen, m...

How do I disable GIFs (#images) in the iPhone® text Messages app?

How you disable GIFs depends on what iOS (iPhone operating system version) your device uses.Befo...

How do I turn off Screen Time's Content & Privacy Restrictions on an iPhone®?

Turn off Content & Privacy Restrictions by navigating to the iPhone® Settings app, tapping Scree...

How do I set a device time limit with Downtime on an iPhone®?

To set a device time limit with Downtime, go to the Settings app, tap "Screen Time," tap and tur...

How do parents change Screen Time settings with Family Sharing on their iPhone®?

Parents can change Screen Time settings via Family Sharing on their iPhone® by opening the Setti...

How do I check the Victory Shield™ app version number on an iPhone®?

To check the Victory Shield™ app version on an iPhone®, open the Victory Shield™ app, tap "Setti...

How do I set a default browser on an iPhone®?

To set a default browser on an iPhone®, open the Settings app, tap "Apps," tap "Safari," tap "De...

How do I fix the "Cellular Data is Turned Off. Turn on cellular data or use Wi-Fi to access data" error message on an iPhone®?

Turn on Cellular Data for Victory Shield™ in the iPhone® Settings app to fix the "Cellular Data ...