How do I allow a website with the Custom Website List?

Sydney W.
Sydney W.
  • Updated

Only the Filter Guardian can allow websites with the Custom Website List in our online member portal, My Account.

  1. Tap this link to view the Relationships page in My Account and sign in with your Covenant Eyes username and password.

  2. Tap the member whose Custom Website List you want to adjust. (If you want to adjust the Custom Website List for yourself, tap this link and skip to step #4.)
  3. Scroll down and tap "Settings."
  4. Scroll down and tap "Custom Website List."
  5. Enter the website you want to allow and tap the "Allow" button.

    The Dos & Don'ts of Allowing a Website

    Example Accepted or Not Accepted Note ✅ Accepted This is how we suggest you enter a website into the Custom Website List.
    * ❌ Not Accepted The Custom Website List does not support wildcards (*). ❌ Not Accepted The Custom Website List does not support "HTTP" or "HTTPS" and will remove them automatically if you type them in. ❌ Not Accepted A specific page of a website cannot be allowed or blocked. ✅ Accepted A specific section of a website, called a subdomain, can be allowed or blocked. ❌ Not Accepted You cannot add an IP Address to the Custom Website List.

  6. You'll receive a confirmation message.
  7. You'll see the website with ✅ next to it. Refresh Covenant Eyes on your devices, and now you can access the website.

    If you can't access the website after you refresh Covenant Eyes, clear your internet browser's cookies and cache. Choose your browser to learn how to clear them: Google Chrome, Firefox, or Safari.


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