How do I know if Victory Shield™ is working properly on an iPhone®?

Sydney - Support Specialist
Sydney - Support Specialist
  • Updated

To see if Victory Shield™ is working properly on an iPhone, locate the app on the home screen, make sure the VPN is running, check the screenshot counter in our app, and then refer to your reporting method to see if the iPhone® is listed in the Device Status section.

Check Your Home Screen


You should see the Victory Shield™ app on the iPhone®/iPad® home screen. If you cannot find the Victory Shield™ app on your home screen or in your App Library, please install Victory Shield™ from the App Store®.

Check Our VPN


If Victory Shield™ is working properly on your iPhone®, our VPN icon should be visible in your Control Center. The VPN monitors all your web and app traffic.

  1. Swipe down from the top right-hand corner of your screen to access your Control Center.
  2. Next to your WiFi or connection symbol, you’ll see “VPN.”
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Check the Screenshot Counter


In the Victory Shield™ app menu, we list the number of screenshots we've taken in the last 60 minutes. To check if Victory Shield™ is taking screenshots, follow these steps:

  1. Open the Victory Shield™ app on the iPhone® or iPad®.
    Victory Shield Icon -iOS-Default-@100x100px (1).png
  2. Tap "Settings."
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  3. Under Screen Accountability, you'll see the number of screenshots analyzed in the last 60 minutes.
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Check Your Reporting Method


Finally, the iPhone® should appear in the Victory app's or email Check-in's Device Status section.

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