No, the Victory Shield™ filter should not interfere with TurboTax or your tax software. But if you run into issues, you can edit your Custom Website List, change your Blocking Level, temporarily remove the filter, or uninstall Victory Shield™.
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Edit your Custom Website List: Your Filter Guardian can add your tax software’s website (e.g.,turbotax.intuit.com) as an allowed site to your Custom Website List. Doing so will enable the site to go through our filter. Please refresh Victory Shield™ on your computer after you add the site to your list.
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Change your Blocking Level: We have two Blocking Levels – Standard (default) and Strong. The Standard shouldn’t interfere with your tax program or website, but Strong may. If you use the Strong Blocking Level, your Filter Guardian can change it to Standard.
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Temporarily remove the filter: If the two previous steps don’t resolve your issue, your Account Admin (Admin) can remove the filter so you can complete your taxes. Refresh Victory Shield™ on your computer after the Admin removes the filter. Your Admin can re-add the filter after you finish your taxes.
- Uninstall Victory Shield™: If all the above steps don’t fix the issue, uninstall Victory Shield™ to complete your taxes. You can reinstall Victory Shield™ after you complete your taxes.