Devices & Support

Install Covenant Eyes on your devices, troubleshoot problems, and uninstall

Android™

How do I install Covenant Eyes on an Android™?
Before You Begin Compatibility: The Covenant Eyes app requires Android™ operating system 7 or ...
How do I uninstall Covenant Eyes on an Android™?
Open the Covenant Eyes app on the Android™ device. Tap "Settings." Tap "Uninstall." Tap "Yes" t...
How does the Covenant Eyes Android™ app work?
Covenant Eyes provides accountability for Android™ devices via Screen Accountability, our websit...
How do I switch the Covenant Eyes user on an Android™?
Open the Covenant Eyes app on the Android™. Tap “Switch User.” Enter the username, and its pass...
How do I set up App Locking on an Android™?
The Covenant Eyes Android™ app’s App Locking feature lets you block and lock apps so the member ...
How do I find the operating system version on an Android™?
Covenant Eyes is compatible with Android™ devices that have Android™ 7 or newer. Open the Setti...

How do I install Covenant Eyes on an iPhone®?
Before You Begin Compatibility: You need at least iOS 14 (operating system version) before inst...
How does the Covenant Eyes app work on an iPhone®?
On iPhones and iPads with iOS (operating system) 15.1 or higher, Covenant Eyes uses Screen Accou...
Why did the Covenant Eyes app stop working on an iPhone®?
Check the Username If another member on your account is signed into Covenant Eyes on the iPhone®...
Why can't I stream or cast on an iPhone® with Covenant Eyes?
Some streaming apps (like Spectrum TV) have built-in safety features to protect their copyrighte...
How do I switch the Covenant Eyes user on an iPhone®?
Open the Covenant Eyes app on the iPhone® or iPad®. Tap the profile icon (person silhouette) in...
How do I fix the "Restrictions Enabled - Certain apps, features or services can't be seen or used..." error message on an iPhone®?
This error message is not from Covenant Eyes. It's from Apple's device controls, Screen Time. Se...

How much space does Covenant Eyes use on Mac®?
Covenant Eyes uses minimal space while providing device-wide accountability and filtering! Our M...
How do I install Covenant Eyes on a Mac®?
Before You Begin Compatibility: Covenant Eyes’ Mac® software is compatible with Mac® operating ...
How do I switch the Covenant Eyes user on a Mac®?
Click the Covenant Eyes icon on the Mac Menu bar at the top of the screen. Select “Switch User....
How do I check the Covenant Eyes software version number on a Mac®?
From your Mac® Menu Bar, click on the Covenant Eyes icon. On the Covenant Eyes menu, next to Sc...
How do I know if Covenant Eyes is working properly on a Mac®?
Check Your Home Screen You should see the Covenant Eyes eye icon on the Mac® menu bar. If you ca...
How do I uninstall Covenant Eyes on a Mac®?
Open Finder (the blue and white face in the Dock). Click “Applications,” double-click the “Util...

How do I uninstall Covenant Eyes on a Windows computer?
You need an Uninstall Code to remove Covenant Eyes from a Windows computer. Right-click the Win...
How do I install Covenant Eyes on a Windows computer?
Before You Begin Compatibility: Covenant Eyes’ Windows software is compatible with Windows 7, 8...
How do I know if Covenant Eyes is working properly on a Windows computer?
Check Your Home Screen You should see the Covenant Eyes eye icon at the bottom of the screen (ne...
How do I find the operating system version on a Windows computer?
Covenant Eyes is compatible with Windows computers that have Windows 7 or newer. Right-click on...
Why can't I sign into Covenant Eyes on a Windows computer at a coffee shop, hotel, or airport?
To use a public network, you must accept the network's terms & conditions page and sign in to Co...
Release Notes for Windows Beta
Windows Beta 9.0.43 Released August 27, 2021 Improved remote logging and telemetry capabilities...