Devices & Tech Support

Install Covenant Eyes on your devices, troubleshoot problems, and uninstall

Android™

How do I install Covenant Eyes on an Android™?
You can install Covenant Eyes on an Android™ device by downloading the Covenant Eyes app via the...
How do I uninstall Covenant Eyes on an Android™?
To uninstall Covenant Eyes, open the Covenant Eyes app, tap "Options," "Uninstall," "Yes," and t...
How does the Covenant Eyes Android™ app work?
Covenant Eyes provides accountability for Android™ devices via Screen Accountability (our monito...
How do I set up App Locking on an Android™?
The Covenant Eyes Android™ app’s App Locking feature lets you block and lock apps so the member ...
How do I know if Covenant Eyes is working properly on an Android™?
To see if Covenant Eyes is working properly on an Android™, check your home screen for the Coven...
Why did the Covenant Eyes app stop working on an Android™?
If the Covenant Eyes app stops working on an Android™ device, verify that the correct username i...

Changes to The Covenant Eyes iPhone® App
Some members experienced a blinking/flickering VPN after updating the Covenant Eyes app. If you ...
How do I install Covenant Eyes on an iPhone®?
Before You Begin Compatibility: You need at least iOS® (iPhone® operating system) 15.1 to ins...
How does the Covenant Eyes VPN use your data on an iPhone®?
The Covenant Eyes iPhone® VPN isn't like a typical VPN—it acts as a DNS filter. It works behind ...
How do I uninstall Covenant Eyes on an iPhone®?
If you previously set up Screen Time on the iPhone® or iPad®, you may need to turn off Screen Ti...
Why am I not seeing activity from Covenant Eyes on an iPhone®?
If you recently updated the Covenant Eyes iPhone® app to version 7.0 or newer and are not seeing...
How do I turn on the App Store® in Screen Time so I can update Covenant Eyes on an iPhone®?
Before You Begin About Screen Time: You may have turned off the App Store® in Screen Time (Ap...

How do I fix the "Covenant Eyes Is Accessing Your Screen" pop-up on Mac®?
Some members with Covenant Eyes on Macs running macOS® 15.2 may experience a pop-up in the right...
How do I install Covenant Eyes on a Mac®?
Before You Begin Compatibility: Covenant Eyes’ Mac® software is compatible with macOS® (Mac® ...
How do I uninstall Covenant Eyes on a Mac®?
Before You Begin Uninstall Code: You need an Uninstall Code to uninstall Covenant Eyes on a M...
How much space does Covenant Eyes use on Mac®?
The initial download of the Covenant Eyes Mac® software is 99.6 MB, but you’ll need around 250 M...
How do I switch the Covenant Eyes user on a Mac®?
We notate when someone switches the Covenant Eyes user in the Activity Feed, and it triggers a T...
How do I check the Covenant Eyes software version number on a Mac®?
From your Mac® Menu Bar, click on the Covenant Eyes icon. On the Covenant Eyes menu, next to S...

How do I install Covenant Eyes on a Windows computer?
Before You Begin Compatibility: Covenant Eyes’ Windows software is compatible with Windows 10...
How do I uninstall Covenant Eyes on a Windows computer?
About Uninstalling Uninstall Code: You need an Uninstall Code to uninstall Covenant Eyes on a...
How much space does Covenant Eyes use on a Windows computer?
The initial download of the Covenant Eyes Windows software is 151 MB, but you’ll need around 500...
How do I know if Covenant Eyes is working properly on a Windows computer?
Check Your Home Screen You should see the Covenant Eyes eye icon at the bottom of the screen (ne...
How do I find the operating system version on a Windows computer?
Covenant Eyes is compatible with Windows computers that have Windows 10 or newer. Right-click o...
Why can't I sign into Covenant Eyes on a Windows computer at a coffee shop, hotel, or airport?
To use a public network, you must accept the network's terms & conditions page and sign in to Co...